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commented on "Being Assertive"
on www.kroontrainingservices.com.au
http://www.kroontrainingservices.com.au/gallery/Assertiveness/being-assertive/251188
This engaging Australian-made DVD identifies common communication styles that can cause difficulties in the team and the workplace. Assertiveness is defined as the ability to express yourself openly and honestly without denying the rights of others.
Key Points:
- The definition of assertiveness
- The characteristics of passive, passive aggressive, aggressive and assertive
- The ability to define their own behaviour
- Why we should be assertive
- Barriers to assertiveness
Duration: 22 Minutes
Includes Support Material
Item added 16 January 2013
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