Logo

Kroon Training Services

facebookFacebook linkedinLinkedIn

Customised Interactive Training Courses, AND Multimedia Resources from around the World

  • Homepage
  • Training Services & Training Resources
  • Downloads
  • Latest News
  • Make a Payment
  • Psychometric Profiling

Back to Training Services & Training Resources
Share this item
commented on "Attitude is Everything (Just a Call Away Series)" on www.kroontrainingservices.com.au
http://www.kroontrainingservices.com.au/gallery/Call%2BCentres/attitude-is-everything-just-a-call-away-series/251180

Attitude is Everything (Just a Call Away Series)

$654.50
Attitude is Everything (Just a Call Away Series)

Jackson Smith's wife has just gone into labour with the couple's first child, and like most new fathers, he's desperate to be there. The only problem is he's stuck in another state and has missed his plane home. With the next flight not being until the following morning, Jackson calls another airline to see if they can help out.

Through Billy at the Call centre we discover how our attitudes can profoundly affect the lives of other people.

Key Points:

  • Communicate using more than words
  • Appreciate the importance of first impressions
  • Be, and sound, sincere and interested
  • Listen actively
  • Turn prospects into advocates
  • Feels good about offering great service

Duration: 15 Minutes

Support Material Included

Preview Online

Item added 16 January 2013
Tools
Ask a question • twitter facebook linkedin  Share
 

Shopping cart

Loading
Loading info
Please wait a sec
$xx.xx
#title
#title
qty x $xx.xx
Subtotal

Contact information

Mobile +61 438 800 958
Send an Email Get vCard
KROON TRAINING SERVICES
 
Privacy policy | Shipping policy
PayPal
Powered by MYOB © 2022 
Privacy | Log in