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commented on "Customer Service - Workshop"
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http://www.kroontrainingservices.com.au/gallery/Customer%2BService%2BWorkshop/customer-service-workshop/23882
Customer Service - Workshop
Without customers we have no jobs. Delight your customers and give them exceptional customer service. Your customers must be impressed and excited, and the service must be memorable. Why? It's not only easier to get repeat business from happy customers - it's less expensive! And, happy customers tell others. When you focus on customer service, everything else falls into place.
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