This program provides an excellent overview of this topic and includes commentary from EI experts Daniel Goleman,Peter Salovey and others.
Viewers see organizations such as Kaiser Permanente, State Street Bank and Nichols Aluminum where training in EI is being used to help employees create better, more productive working relationships. Through interviews with various employees, participants will see how EI competencies can be combined with other knowledge and technical capabilities to increase one's overall effectiveness on the job.
• Taps into the power of emotions
• Improves team performance
• Shows how to manage negative emotions