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commented on "Giving Feedback - Emotional Intelligence in Action"
on www.kroontrainingservices.com.au
http://www.kroontrainingservices.com.au/gallery/Emotional%2BIntelligence/giving-feedback-emotional-intelligence-in-action/251105
This highly realistic and high quality drama is not to be missed. This production is an engaging mix of four realistic dramatised examples of good & bad practice with introduction and commentary.
The main subject areas are:
- A four part model for giving feedback
- An outline of the framework of emotional intelligence competencies
- Emotionally competent feedback
With key learning points:
- Setting and sharing an agreed agenda
- Exploring and establishing facts
- Making and testing hypotheses
- Considering options and agreeing next steps.
The main audience for this great new release is:
- Managers and team leaders at all levels
- Team members
- Coaches and mentors
- Trainers and consultants
Duration: 15 Minutes
Includes Support Material
Item added 16 January 2013
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