Training Services & Training Resources
A taste of some of our products and services, including Training Courses, Training DVDs and of course DISC ADVANCED®
$935.00 Right Words at the Right Time...Customer Service Recovery for Business
This valuable training equips your front line staff with a step-by-step process for turning frustrations or complaints into understanding and solutions.
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$979.00 More Than a Gut Feeling IV 2014 Version
The all-time best selling Training Resource on BEHAVIOURAL INTERVIEWING … REVISED & UPDATED!
$869.00 Leadership Feedback
What employees want to tell you...but don't!
$935.00 The Practical Coach 2nd edition (2014 update)
The new version of the best selling employee coaching programme
DISC ADVANCED®
Yvonne Kroon is an Accredited Facilitator and Consultant
$979.00 UPDATED! The New Business of Paradigms - Second Edition
A new look for a timeless message! Completely Updated with NEW stories!!
$495.00 Boomerang
Use the reciprocity urge to create happy customers and cooperative teams
$979.00 Communication Counts: Speaking and Listening for Results
6 common communication errors and how how to avoid them.
$979.00 Tell Me A Story: A Powerful Way to Inspire Action
Inspire and motivate though the power of story telling!
$825.00 Leadership: What's Trust Got To Do With It? 2nd Edition
This Brand NEW Edition of the popular original is a must see for every organisation!
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